Privacy Policy

Who we are

Connect Cleaning Solution UK Limited provides communal block cleaning and grounds maintenance in Ealing and West London. Registered in England and Wales, company number 16708602. Registered office: 24a Aldermans Hill, Palmers Green, London N13 4PN. Contact: steven@connectcleaningsolution.co.uk or 07941 162040.

What personal information we collect

This website does not use cookies, analytics or tracking, and has no forms — browsing it sends us nothing. We only receive personal information you choose to give us when you phone, email or message us: typically your name, contact details, and details of the block or property you look after.

How we use it and why

We use your information to respond to your enquiry, arrange site visits, prepare quotes, and deliver our services (including photo reports of work completed). Our lawful basis is taking steps you ask us to take before entering a contract, performing that contract, and our legitimate interest in running our business and responding to enquiries.

How long we keep it

Enquiry details are kept only as long as needed to deal with your enquiry. If you become a client, contract and invoicing records are kept for six years after the relationship ends, in line with UK tax and legal requirements.

Who we share it with

We do not sell or share your information with anyone for marketing. We only share information where needed to run the business (for example, our accountant for invoicing records) or where the law requires it.

Your rights

You have the right to ask for a copy of the information we hold about you, to have it corrected or deleted, and to object to or restrict how we use it. To exercise any of these rights, contact us using the details above. You also have the right to complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.